faq

What trademark issues can MarkHero help me overcome?

MarkHero can help you handle most common USPTO issues — from office action responses and conflict refusals to renewals, revivals, and maintenance filings.

Just check your trademark’s status with MarkHero, and we’ll show you what’s going on — plus how we can help you fix it.

How good are your responses?

MarkHero is the sweet spot between DIY and hiring a full-service attorney.

If you were thinking about using ChatGPT, use AI that’s actually trained by trademark attorneys with a library of real case law to back it up — and the possible admin and attorney support to get you to the finish line.

That said, MarkHero isn’t a law firm.

Our responses aren’t legal advice because they aren’t written by a human. This AI has been trained by attorneys using current law, but it can miss details a human attorney might catch.

For complex or high-stakes refusals, a real trademark attorney is still your best ally — and we offer the option to connect you one here too.

Can you guarantee success?

We’ll always aim to give you an honest take on your chances and a truly viable shot at success — but approval depends solely on the USPTO officer.

Our promise

If our support doesn’t save the day, we’ll credit your full fee toward your next MarkHero project.

Higher likelihood of success

Simple fixes (like adjusting your application to meet USPTO formatting or classification rules) tend to have stronger odds.
MarkHero is an AI trained by trademark attorneys using real case law. It generates detailed legal arguments with supporting precedents in just a few minutes.

Mixed chances

Refusals for “conflict” or “descriptiveness” depend on how tough the issue is — even with attorney support, outcomes can vary.
In those cases, we’ll always aim to give you a realistic preview of your chances before you proceed.

How does MarkHero know what’s happening with my trademark?

MarkHero pulls your public USPTO record, analyzes the status codes, and reads the most recent documents on file.
Our system then converts that data into a clear explanation of what the USPTO is asking for and what you can do next.
You should always double-check your official USPTO notice for final details, but MarkHero’s summary is designed to give you a fast, accurate overview.

Does MarkHero file my response automatically?

If you select a Full Response package, MarkHero prepares the filing and queues it for your signature.
You’ll receive a link to review the draft, confirm the details, sign, and submit.

Can I talk to a real attorney before I decide which package to choose?

If you’re unsure whether your Office Action needs attorney support, you can request an introduction to a licensed attorney.
MarkHero isn’t a law firm, so we don’t give advice — but we can connect you with an independent attorney who can help you make an informed choice. Attorney consults may be subject to fees if quoted in advance.

What happens if I choose attorney support?

You’ll be introduced directly to a licensed trademark attorney who will handle your specific project. The attorney will review your draft, consult with you about the issues, and provide light fine-tuning to strengthen your response—typically up to about one hour of legal support. If you need additional help beyond that, you can coordinate directly with the attorney for further services. Your relationship is exclusively with the attorney, not with MarkHero, and their involvement is limited to this individual project.

Do government fees apply to every response?

Not always.
Some Office Actions can be fixed with arguments alone, while others require additional USPTO fees — for example, when adding new classes or making certain corrections.
MarkHero will tell you upfront if your situation involves government fees so there are no surprises.

Can MarkHero help with trademarks outside the United States?

Not yet.
MarkHero currently supports U.S. trademarks only.
Support for international filings is planned for the future.

What if my application is already abandoned?

If your mark was abandoned, MarkHero can help you understand why and whether a petition to revive or refile may be appropriate.
Certain issues can be fixed, but deadlines are strict — so acting quickly is essential.

Can I use MarkHero if someone else filed my trademark?

Yes.
Whether you filed it yourself, used another filing service, or worked with an attorney, MarkHero can analyze your current trademark status and help with follow-up steps.

What if I disagree with the draft or want changes?

You can edit the response freely, request a revised version, or add more details to fine-tune the draft.
If you want deeper revisions or legal strategy help, attorney support is available.

faq